Shipping Policy

Last updated: [DATE]

Thank you for shopping with Dead King Collection! Here's what to expect once you place an order.

Order Processing

All orders are processed within 3 business days (Monday–Friday, excluding holidays). During high-volume periods (new releases, sales, or holiday seasons), processing may take slightly longer — we'll note any delays on our homepage or in your order confirmation email if that happens.

You'll receive a shipping confirmation email with tracking information as soon as your order ships.

Shipping Rates & Delivery

We currently ship within the United States only.

Shipping rates are calculated at checkout based on your order's weight, dimensions, and destination. Estimated delivery times depend on the shipping method selected at checkout and begin counting from the date your order ships (not the date it's placed).

• Standard Shipping: 7–10 business days
  

How We Pack Your Order

Cards and collectibles are fragile and valuable, so every order is packed with care using shipping best practices for trading cards, including penny sleeves, toploaders, and rigid or bubble mailers (or boxes for larger orders), all sized to keep your cards from shifting in transit. Every package ships with tracking so you can follow it the whole way home.

Order Tracking

Once your order ships, you'll get an email with a tracking number and link. If you have an account with us, you can also check your order status by logging in. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.

Lost, Delayed, or Damaged Packages

• Delayed packages: Once a package leaves our hands, transit times are estimates provided by the carrier and are not guaranteed. If your tracking shows no movement for several days or your package is significantly delayed, reach out to us and we'll help track it down.
• Lost packages: If tracking shows your package as delivered but you haven't received it, please check with neighbors and your local post office/carrier facility first, then contact us within 7 days of the delivery date so we can investigate.
• Damaged packages: If your order arrives damaged, please contact us within 7 days of delivery with photos of the packaging and the affected item(s) so we can make it right.

Incorrect Addresses

Please double-check your shipping address at checkout — we ship to the address provided on your order and aren't responsible for packages sent to an incorrect or incomplete address. If you notice an error, contact us as soon as possible; we can make changes only before an order has shipped.

Questions?

If you have any questions about your shipment, reach out to us at support@getdkc.com and we'll be happy to help.